Client notes

What the desks kept, and one plate they sent back.

These are from people who commissioned a briefing. We do not publish their plates. Names are given as they agreed to be named here.

I asked for the Saphan Khwai to Mo Chit stretch on weekday evenings. The plate showed the 18:10 quarter-hour sitting on top of the 18:25, which is what the platform staff already feel and never see in the weekly total. We took that sheet into the next roster talk.

Arisa P. · Duty manager for a station group on the Sukhumvit side · Corridor Ridership Briefing

The district wanted two weeks on a bus trunk out of Min Buri. The first drawing included a Monday that was a public holiday, and the morning bars looked strangely thin. I sent it back. They redrew the week and marked the holiday in the note, which is what I had wanted the first time. The second plate is the one we kept. I would have preferred the holiday called out before I had to ask.

Wichai L. · Planning officer at a district desk in eastern Bangkok · Seasonal Comparison Note

Rain on a Wednesday changed the pier. They did not smooth it into the week. The note says the 16:40 boat ran light and the 17:10 took the crowd. That is the sentence my skippers understood.

Somsri K. · Books pier counts for a Chao Phraya operator · Seasonal Comparison Note

I arrived with gate totals and no chart. Niran drew the city-bound morning as a rising line and left the thin midday alone instead of stretching the scale. I still wish the English sitting had been longer. Ninety minutes went quickly once we reached Makkasan.

Daniel M. · Visiting researcher with Airport Rail Link gate totals · Corridor Ridership Briefing
Close view of ivory paper with abstract copper curves on dark wood
A marked plateNot the client's file

A longer note · Min Buri bus trunk

The Monday that was a holiday

Wichai's district desk asked for two weeks on a bus trunk running out of Min Buri toward the inner city. School was the reason they cared. The morning load decides how many vehicles the trunk is given, and a thin Monday was going to be read as a reason to cut.

The first plate used a week that looked ordinary in the filename. One of the Mondays was a public holiday. The morning bars were short, and the comparison made the school-term week look like a surge. Wichai sent the sheet back with a line in the margin. He was right, and he should not have had to be the one to catch it.

We redrew the week, labeled the holiday in the note, and kept his margin line in the file so the correction stayed visible. The second plate is the one the district kept. Since then a holiday is marked on the first drawing. That commission is why the seasonal note now asks you to name both periods in words, not only as dates.

A longer note · Chao Phraya pier

The wet Wednesday

Somsri books the counts for a river operator. She sent a week of pier sheets and asked for a comparison with a dry week from the month before. A Wednesday in the newer file had a hard shower in the late afternoon. The 16:40 boat left with empty benches. The 17:10 took the people who had waited under the roof.

A weekly total made the pier look slightly quiet. The skippers, who had worked that Wednesday, would have dismissed the page. We drew the two departures separately and wrote one sentence: the 16:40 ran light and the 17:10 took the crowd. Somsri said that was the sentence they understood. We did not average the rain back into the week to make the curve smoother.

If your file has a cancelled trip, mark it before you send it. An empty cell can mean a boat that did not run or a counter who stepped inside. We will ask, and the plate will wait until you answer.

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